• FOLLOW US ON

    1. Personal INFORMATION we COLLECT about you AND HOW WE USE IT
      1. We collect personal information that you voluntarily submit directly to us when you use our Service. This can include information you provide to us when you set up or edit your account on our app, fill in a form on the Service, correspond with us by phone, email or otherwise, subscribe to our mailing lists, newsletters or other forms of marketing communications, or use some other feature of the Service.
      2. We will indicate to you where the provision of certain personal information is required in order for us to provide you certain features of the Service. If you choose not to provide such personal information, we may not be able to provide the Service to you or respond to your other requests.
      3. The table at Annex 1 sets out the categories of personal information we collect about you and how we use that information. The table also lists the legal basis which we rely on to process the personal information and the recipients of the personal information.
      4. The table at Annex 2 sets out the categories of personal information we collect about you automatically and how we use that information. The table also lists the legal basis which we rely on to process the personal information and the recipients of the personal information.
    2. Information we share with third parties
      1. Service providers and advisors:third parties who provide a service to us. For example, we may use a third party service to process and deliver our newsletter to you on our behalf, third party service providers help support our IT infrastructure. These third parties are required to keep your information secure and not use them for any commercial purpose.
    3. Marketing and Advertising
      1. We almost never send out an email to you unless we think it might be helpful to you. But occassionally,  we may contact you with information about our products and services. The newsletter we send will be by email.
      2. We will only send you our newsletter if you have given us your consent to do so. We will ask you if you would like to subscribe to our newsletter when we first collect your contact details. You can change your preferences at a later date by clicking on the unsubscribe link at the bottom of our marketing newsletters.
      3. You can let us know at any time that you do not wish to receive marketing anymore by sending an email to us at info@muzenly.com and if by any chance you have received an email accidentally even though you think you unsubsrcibed, please do inform us so we can rectify it.
      4. Please note that if you do opt-out of or do not grant consent to receiving marketing related messages from us, we may still send you non-marketing messages, such as communications relating to the provision of our Service.
    4. Storing and transferring your personal information
      1. Security: we implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, change, or damage.
      2. International Transfers of your Personal Information:the personal information we collect may be transferred to and stored in countries outside of the country you are in where we and our third party service providers have operations. Some of these countries offer differing levels of protection in respect of personal information and may, in certain instances, be less protective than the country you are typically resident in. If you are located in the European Economic Area (“EEA“), your personal information may be processed outside of the EU, including in the United States. We will take all reasonable steps to ensure that your personal information is treated securely and in accordance with applicable law and this privacy policy. Please NOTE also that we are using providers which are industry leaders with the understanding that they maintain the best security practices as well.
    5. Accessing and correcting your personal information

 

  • Right of access. You have the right to obtain:

 

      1. confirmation of whether, and where, we are processing your personal information;
      2. information about the categories of personal information we are processing, the purposes for which we process your personal information and information as to how we determine applicable retention periods;
      3. information about the categories of recipients with whom we may share your personal information; and
      4. a copy of the personal information we hold about you.
    1. Right of portability. You have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal data to another person.
    2. Right to rectification. You have the right to obtain rectification of any inaccurate or incomplete personal information we hold about you without undue delay.
    3. Right to erasure. You have the right, in some circumstances, to require us to erase your personal information without undue delay if the continued processing of that personal information is not justified.
    4. Right to restriction. You have the right, in some circumstances, to require us to limit the purposes for which we process your personal information if the continued processing of the personal information in this way is not justified, such as where the accuracy of the personal information is contested by you.
    5. Right to object. You have a right to object to any processing based on our legitimate interests where there are grounds relating to your particular situation. There may be compelling reasons for continuing to process your personal information, and we will assess and inform you if that is the case. You can object to marketing activities for any reason.

If you wish to exercise one of these rights, please contact us using the details in the “Contacting us” section of our website https://muzenly.com/contact-us/

 

 

  • Cookies and Similar Technologies

 

      1. Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.
      2. Cookies are pieces of code that allow for personalization of our website experience by saving your information such as user ID and other preferences. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes.
      3. We use the following types of cookies:
      4. Strictly necessary cookies. These cookies are essential to make our site work. They enable you to move around the site and use its features. Without these cookies, services that are necessary for you to be able to use our site such as accessing secure areas cannot be provided.

      5. Analytical/performance cookies. These cookies collect information about how people are using our site, for example which pages are visited the most often, how people are moving from one link to another and if they get error messages from certain pages. All information these cookies collect is grouped together with information from other people’s use of our site on an anonymous basis. Overall, these cookies provide us with analytical information about how our site is performing and how we can improve it. We may use third-party analytics tools such as Google Analytics, to help us measure traffic and usage trends for the Service and to understand more about the demographics of our users. You can learn more about Google’s practices at https://www.google.com/policies/privacy/partners, and view its currently available opt-out options at https://tools.google.com/dlpage/gaoptout. 

      6. Functionality cookies. These cookies allow us to remember choices you make and tailor our website to provide enhanced features and content to you. For example, these cookies can be used to remember your user name, language choice or country selection, they can also be used to remember changes you’ve made to text size, font and other parts of pages that you can customize.

      7. Advertising cookies. These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information may be shared with other organizations such as advertising partners. This means after you have been to our site you may see some advertisements about our services elsewhere on the internet.
      8. Social media cookies. In order to enhance your internet experience and to make the sharing of content easier, some of the pages on our website may contain tools or applications that are linked to third party social media service providers such as Facebook, Twitter or Google+. Through these tools or applications the social media service provider may set its own cookies on your device. We do not control these cookies and you should check the social media service provider’s website for further details about how they use cookies.
      9. The cookies we use are designed to help you get the most from the site but if you do not wish to receive cookies, most browsers allow you to change your cookie settings. Please note that if you choose to refuse cookies you may not be able to use the full functionality of our site. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the “Help” option in your browser for more details.
      10. Cookie settings in Internet Explorer
      11. Cookie settings in Firefox
      12. Cookie settings in Chrome
      13. Cookie settings in Safari web and iOS.
      14. Deleting or blocking cookies may not be effective for all types of tracking technologies, such as Local Storage Objects (LSOs) like Flash objects or HTML5
      15. If you would like to find out more about cookies and other similar technologies, please visit allaboutcookies.org or the Network Advertising Initiative’s online sources at networkadvertising.org

 

  • Interest Based Advertising

 

      1. We may use certain forms of display advertising and other advanced features through Google Universal Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimize, and display ads based on your past visits to the Online Services. You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences or by vising NAI’s online resources at https://www.networkadvertising.org/choices.
      2. o learn about interest-based advertising and how you may be able to opt-out of some of this advertising, you may wish to visit the Network Advertising Initiative’s online resources, at https://www.networkadvertising.org/choices, the DAA’s resources at www.aboutads.info/choices and/or Your Online Choices at www.youronlinechoices.com/uk. Please note that opting-out of receiving interest-based advertising through the NAI’s and DAA’s or Your Online Choices online resources will only opt-out a user from receiving interest-based ads on that specific browser or device, but the user may still receive interest-based ads on his or her other devices. You must perform the opt-out on each browser or device you use.
      3. Some of these opt-outs may not be effective unless your browser is set to accept cookies. If you delete cookies, change your browser settings, switch browsers or computers, or use another operating system, you will need to opt-out again.
      4. Our site may, from time to time, contain links to and from third party websites of our partner networks, advertisers, partner merchants, news publications, retailers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.

 

  • OUR POLICY TOWARDS CHILDREN

 

      1. Our site is not directed to persons under 13 and we do not knowingly collect personal information from children under 13. If you become aware that your child has provided us with personal information, without your consent, then please contact us using the details below so that we can take steps to remove such information and terminate any account your child has created with us.

 

  • Changes to this policy

 

      1. We may update this privacy policy from time to time and so you should review this policy periodically. When we change this privacy policy in a material way, we will update the “last modified” date at the bottom of this privacy policy. Changes to this privacy policy are effective when they are posted on this page.

 

  • Notice to you

 

      1. If we need to provide you with information about something, whether for legal, marketing or other business related purposes, we will select what we believe is the best way to get in contact with you. We will usually do this through email or by placing a notice on our site. The fact that we may send notices to you will not stop you from being able to opt out of certain types of contact as described in this privacy policy.

 

  • Contacting us

 

For any doubts or concerns, please send us an email at info@muzenly.com

This Privacy Policy was last modified on 24th May 2018